Shipping and Delivery (CA)

 

Shipment processing time

All orders placed on muchv.ca are posted with our delivery partner Canada Post.

Orders are not shipped or delivered on public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days, although this is unlikely. Delivery delays can occasionally occur especially during Christmas period.

Shipping Options

Receive free shipping within Canada for purchases of over $150, excluding taxes.

CANADA

Delivery times within CANADA:

SERVICE	SHIPPING CHARGE	ORDER PLACED	ORDER DELIVERED**
STANDARD	$5 (FREE on orders over CAD$150)	MONDAY - FRIDAY BEFORE 4PM	2-7 BUSINESS DAYS (The exact estimate will appear at checkout after you enter your delivery address.)
EXPRESS	$7	MONDAY - FRIDAY BEFORE 4PM	NEXT BUSINESS DAY

Heads up — the Canada Post strike will affect deliveries to P.O. boxes and remote areas. For more information, please visit Canada Post.

OUTSIDE OF CANADA

Delivery times to the USA, Argentina, Australia, Bangladesh, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, India, Indonesia, Kazakhstan, Mexico, New Zealand, Paraguay, Peru, Philippines, Sri Lanka, Suriname, Thailand, Uruguay, Venezuela:

SERVICE	SHIPPING CHARGE	ORDER PLACED	ORDER DELIVERED**
STANDARD	$19 (FREE on orders over CAD$150)	MONDAY - FRIDAY BEFORE 4PM	3-7 BUSINESS DAYS (The exact estimate will appear at checkout after you enter your delivery address.)

 

**Orders placed after the cut-off time will ship out the following business day. 

Orders placed Monday to Friday before our shipping cut-off time of 4:00pm local will be shipped same day.
All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication.

Shipping to P.O. Boxes

Please allow additional time for orders shipped to P.O. box addresses.

For orders shipped to P.O. box addresses, rural postal codes and remote locations considered "beyond points," we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses.

Shipping to Multiple Addresses

You may only ship to one address per order.If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Taxes & Duties

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.

No additional duty charges will be applicable to shipments within North America. For shipments outside of North America, customs, duties, or additional charges related to your order are not included in the delivery cost and are the customer's responsibility. 

Purchases made using MUCHV Gift Cards will be charged applicable taxes.

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact us so that we can get you sorted.

If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.