Shipping and Delivery (CA)
everything you need to know
Free shipping on all orders over $150!
Processing time
All orders placed on muchv.ca are posted with our delivery partner Canada Post.
Orders are not shipped or delivered on public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days, although this is unlikely. Delivery delays can occasionally occur especially during Christmas period.
Shipping Options
| Destination | Cost (CAD$) | Estimated Delivery Time* |
|---|---|---|
| Canada STANDARD | $5 (Free on orders over $150) | 2-7 Business Days |
| Canada EXPRESS | $7 | Next Business Day |
| Outside Canada** | $19 (Free on orders over $150) | 3-7 Business Days |
*For orders placed before 4PM.
**Delivery times to the USA, Argentina, Australia, Bangladesh, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, India, Indonesia, Kazakhstan, Mexico, New Zealand, Paraguay, Peru, Philippines, Sri Lanka, Suriname, Thailand, Uruguay, Venezuela.
Orders placed after 4PM will be dispatched the next business day.
All orders are subject to availability and credit authentication.
Shipping to P.O. Boxes
Please allow additional time for orders shipped to P.O. box addresses.
For orders shipped to P.O. box addresses, rural postal codes and remote locations considered "beyond points," we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses.
Shipping to Multiple Addresses
You may only ship to one address per order.If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Taxes & Duties
Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.
No additional duty charges will be applicable to shipments within North America. For shipments outside of North America, customs, duties, or additional charges related to your order are not included in the delivery cost and are the customer's responsibility.
Purchases made using MUCHV Gift Cards will be charged applicable taxes.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact us so that we can get you sorted.
If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Heads up — the Canada Post strike may affect deliveries to P.O. boxes and remote areas. For more information, please visit Canada Post.